Thank you for entertaining our Cast Members
during a rare afternoon off. You have caused all of us to attack our jobs with renewed vigor and energy. Please know that you delivered a simple, applicable message to our group that was very well received.
I cannot tell you how many of our Cast Members have stopped me in the hall to say thank you. Most of the comments revolve around how they have personally changed for the better. Such as:
“Jim made me think differently and gave me an overdue attitude adjustment.”
“Who was that guy? He talked about real things that are happening to us now! How did he know what we’re struggling with?”
My only wish is that you could speak to all 14,000 of us at once someday.